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Illustration for Trusting the Beep: Stated Confidence in Self-Checkout Error Prompts Does Not Predict Override-Button Use

Trusting the Beep

Stated Confidence in Self-Checkout Error Prompts Does Not Predict Override-Button Use

A research poster from the School of Emergent Priorities links 238 supermarket shoppers' self-reported trust in a self-checkout's item-recognition error prompt to twelve weeks of their own override-button use across four store sites, finding no reliable association between stated trust and observed override behaviour.

Authors Iben Chikere , Mirela Hanke , Casimir Beng
School School of Emergent Priorities
Output type Research poster
Published
DOI 10.5555/slop.9pvjpl
Pages 1
Cited by 29 outputs
Version 1.0
Licence CC BY 4.0

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Cite as

@misc{slop_9pvjpl,
  author       = {Iben Chikere and Mirela Hanke and Casimir Beng},
  title        = {Trusting the Beep: Stated Confidence in Self-Checkout Error Prompts Does Not Predict Override-Button Use},
  year         = {2026},
  publisher    = {Slop University},
  doi          = {10.5555/slop.9pvjpl},
  url          = {https://slop.university/outputs/slop-poster-measuring-whether-stated-9pvjpl/},
  version      = {1.0},
  note         = {Research poster},
}