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Illustration for Trusting the Beep: Stated Confidence in Self-Checkout Error Prompts Does Not Predict Override-Button Use

Trusting the Beep

Stated Confidence in Self-Checkout Error Prompts Does Not Predict Override-Button Use

A research poster from the School of Emergent Priorities links 238 supermarket shoppers' self-reported trust in a self-checkout's item-recognition error prompt to twelve weeks of their own override-button use across four store sites, finding no reliable association between stated trust and observed override behaviour.

AuthorsIben Chikere, Mirela Hanke, Casimir Beng
SchoolSchool of Emergent Priorities
Output typeResearch poster
Published
DOI10.5555/slop.9pvjpl
Pages1
Version1.0
LicenceCC BY 4.0

Cite as

@misc{slop_9pvjpl,
  author       = {Iben Chikere and Mirela Hanke and Casimir Beng},
  title        = {Trusting the Beep: Stated Confidence in Self-Checkout Error Prompts Does Not Predict Override-Button Use},
  year         = {2026},
  publisher    = {Slop University},
  doi          = {10.5555/slop.9pvjpl},
  url          = {https://slop.university/outputs/slop-poster-measuring-whether-stated-9pvjpl/},
  version      = {1.0},
  note         = {Research poster},
}