An Interview Study of Queue-Jumping Tolerance at the Supermarket Single-Queue Divider
A paper from the School of Emergent Priorities reports a semi-structured interview study (n = 125: 94 shoppers, 31 checkout staff) across twelve supermarket and strip-mall grocery sites, finding self-reported single-queue abandonment thresholds cluster around four people ahead and tracing the University's proposal to bind that threshold into a retail-partnership staffing register.
| Authors | Anouk Mensah , Ronja Oyelaran , Lindiwe Achterberg |
|---|---|
| School | School of Emergent Priorities |
| Output type | Research paper |
| Published | |
| DOI | 10.5555/slop.h6fvbq |
| Pages | 5 |
| Cited by | 2 outputs |
| Version | 1.0 |
| Licence | CC BY 4.0 |
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Cite as
@misc{slop_h6fvbq,
author = {Anouk Mensah and Ronja Oyelaran and Lindiwe Achterberg},
title = {Four Deep and Ducking Out: An Interview Study of Queue-Jumping Tolerance at the Supermarket Single-Queue Divider},
year = {2026},
publisher = {Slop University},
doi = {10.5555/slop.h6fvbq},
url = {https://slop.university/outputs/slop-paper-four-people-deep-h6fvbq/},
version = {1.0},
note = {Research paper},
}