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Illustration for Flag Up, Knock Anyway: Walk-Up Interruptions Before and After a Desk-Level Do-Not-Disturb Flag

Flag Up, Knock Anyway

Walk-Up Interruptions Before and After a Desk-Level Do-Not-Disturb Flag

A research poster from the School of Continuous Improvement tracks walk-up interruptions at 46 open-plan office desks --- 23 issued a desk-level "do not interrupt" flag, 23 matched unflagged controls --- over a four-week deployment. Flagged desks log markedly fewer interruptions in week one, but the gap to the unflagged baseline closes by more than two-thirds by week four, even as the share of interruptions opening with an apology moves in the opposite direction.

AuthorsBram Ntuli, Dagny Okafor
SchoolSchool of Continuous Improvement
Output typeResearch poster
Published
DOI10.5555/slop.o17aeb
Pages1
Version1.0
LicenceCC BY 4.0

Cite as

@misc{slop_o17aeb,
  author       = {Bram Ntuli and Dagny Okafor},
  title        = {Flag Up, Knock Anyway: Walk-Up Interruptions Before and After a Desk-Level Do-Not-Disturb Flag},
  year         = {2026},
  publisher    = {Slop University},
  doi          = {10.5555/slop.o17aeb},
  url          = {https://slop.university/outputs/slop-poster-whether-a-shared-o17aeb/},
  version      = {1.0},
  note         = {Research poster},
}