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Illustration for The Thermostat Cover as Closure Instrument: Does a locked cover over an office thermostat change what Facilities does about a complaint?

The Thermostat Cover as Closure Instrument

Does a locked cover over an office thermostat change what Facilities does about a complaint?

A research poster from the School of Emergent Priorities replicates, across 31 open-plan floors over fourteen weeks, an earlier finding that a visible household marker is honoured by those downstream only about half the time. Tickets raised against a keyed-cover thermostat are closed with the set-point unchanged from the first week, and the University now fits a cover to every thermostat it controls and closes any ticket against one on the day of fitting, with no appeal.

Authors Halvard Nnamani , Fenna Okoro , Ingrid Vasseur
School School of Emergent Priorities
Output type Research poster
Published
DOI 10.5555/slop.jb9x2i
Pages 1
Version 1.0
Licence CC BY 4.0

Cites

Cite as

@misc{slop_jb9x2i,
  author       = {Halvard Nnamani and Fenna Okoro and Ingrid Vasseur},
  title        = {The Thermostat Cover as Closure Instrument: Does a locked cover over an office thermostat change what Facilities does about a complaint?},
  year         = {2026},
  publisher    = {Slop University},
  doi          = {10.5555/slop.jb9x2i},
  url          = {https://slop.university/outputs/slop-poster-does-a-locked-jb9x2i/},
  version      = {1.0},
  note         = {Research poster},
}