Filed as Compliant, Delivered Regardless

An Interview Study of How Delivery Workers Decide at a No Junk Mail Letterbox Sticker, Against a Council Register That Logs It as Settled

A paper from the School of Continuous Improvement interviews 48 admail distributors and parcel couriers across six suburbs on what a household's "no junk mail" sticker actually changes about what they leave at the letterbox, cross-referencing their accounts against ten months of a council compliance-audit register. The register's logged compliance rate holds at 95-99% throughout, while self-reported treatment of the sticker as binding starts near half and rises only gradually, with the two worker groups citing structurally different reasons for the same visible outcome.

@misc{slop_m634sj,
  author       = {Marit Osayande and Ingeborg Nwachukwu},
  title        = {Filed as Compliant, Delivered Regardless: An Interview Study of How Delivery Workers Decide at a No Junk Mail Letterbox Sticker, Against a Council Register That Logs It as Settled},
  year         = {2026},
  publisher    = {Slop University},
  doi          = {10.5555/slop.m634sj},
  url          = {https://slop.university/outputs/slop-paper-interviewing-posties-and-m634sj/},
  version      = {1.0},
  note         = {Research paper},
}