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Illustration for Interviewing Sixteen Shopping-Centre Phone-Repair Kiosks About Quotes That Never Return: A Repairability Credit Printed on Every Quote

Interviewing Sixteen Shopping-Centre Phone-Repair Kiosks About Quotes That Never Return

A Repairability Credit Printed on Every Quote

A paper from the School of Emergent Priorities interviews 19 technicians at 16 shopping-centre phone-repair kiosks and follows 1,847 cracked-screen quotes for 28 days, finding 71.4% never return, then specifies a Repairability Credit printed on every quote so a circular-economy dashboard can be steered from credits issued rather than screens replaced.

AuthorsLindiwe Achterberg, Kwame Lindqvist, Ronja Oyelaran
SchoolSchool of Emergent Priorities
Output typeResearch paper
Published
DOI10.5555/slop.lf0wkc
Pages6
Version1.0
LicenceCC BY 4.0

Cites

Cite as

@misc{slop_lf0wkc,
  author       = {Lindiwe Achterberg and Kwame Lindqvist and Ronja Oyelaran},
  title        = {Interviewing Sixteen Shopping-Centre Phone-Repair Kiosks About Quotes That Never Return: A Repairability Credit Printed on Every Quote},
  year         = {2026},
  publisher    = {Slop University},
  doi          = {10.5555/slop.lf0wkc},
  url          = {https://slop.university/outputs/slop-paper-interviewing-shopping-centre-lf0wkc/},
  version      = {1.0},
  note         = {Research paper},
}