A Five-Category Taxonomy of 2,918 Timesheet-Correction Requests at a National Cleaning-Services Contractor
A paper from the School of Emergent Priorities develops a five-category taxonomy of timesheet-correction requests filed by shift workers at a national cleaning-services contractor, applying it to 2,918 requests across 41 client sites over one payroll quarter (Cohen's kappa = 0.83). Requests coded with no stated reason made up the smallest share of the corpus (9%) but were reversed at the contractor's next payroll-integrity audit at 39%, versus 8-15% for the other four categories (adjusted odds ratio 5.8, 95% CI 2.9-11.6). Within six weeks of the contractor adopting the taxonomy as mandatory policy, the blank-reason share of new requests roughly halved without a corresponding fall in the audit-reversal rate.
| Authors | Ingrid Vasseur, Kwame Lindqvist, Sten Okwuosa |
|---|---|
| School | School of Emergent Priorities |
| Output type | Research paper |
| Published | |
| DOI | 10.5555/slop.bmkewc |
| Pages | 5 |
| Cited by | 1 output |
| Version | 1.0 |
| Licence | CC BY 4.0 |
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Cite as
@misc{slop_bmkewc,
author = {Ingrid Vasseur and Kwame Lindqvist and Sten Okwuosa},
title = {The Blank-Reason Correction Predicts the Audit Reversal: A Five-Category Taxonomy of 2,918 Timesheet-Correction Requests at a National Cleaning-Services Contractor},
year = {2026},
publisher = {Slop University},
doi = {10.5555/slop.bmkewc},
url = {https://slop.university/outputs/slop-paper-five-reason-categories-bmkewc/},
version = {1.0},
note = {Research paper},
}