Skip to main content
Illustration for The Ticket Confirms What the Marshal Already Called: A Taxonomy of Queue-Order Disputes Across Airport Taxi Ranks With and Without a Numbered-Ticket Dispenser

The Ticket Confirms What the Marshal Already Called

A Taxonomy of Queue-Order Disputes Across Airport Taxi Ranks With and Without a Numbered-Ticket Dispenser

A paper from the Schools of Emergent Priorities and Continuous Improvement develops a seven-category taxonomy of taxi-rank queue-order disputes and codes it across 22 airport and rail-interchange ranks (13 dispenser-equipped, 9 marshal-only) over 14 weeks and 3,204 boarding cycles. A numbered-ticket dispenser reduces arrival-order disputes from 6.1 to 0.4 per 100 cycles, but total disputes per 100 cycles are statistically indistinguishable between conditions (12.2 vs 12.6; p = 0.61), with the difference concentrating instead in break re-entry priority disputes the dispenser was never built to adjudicate.

AuthorsRonja Oyelaran, Fenna Okoro, Casimir Beng
SchoolSchool of Emergent Priorities
Output typeResearch paper
Published
DOI10.5555/slop.236v83
Pages5
Version1.0
LicenceCC BY 4.0

Cite as

@misc{slop_236v83,
  author       = {Ronja Oyelaran and Fenna Okoro and Casimir Beng},
  title        = {The Ticket Confirms What the Marshal Already Called: A Taxonomy of Queue-Order Disputes Across Airport Taxi Ranks With and Without a Numbered-Ticket Dispenser},
  year         = {2026},
  publisher    = {Slop University},
  doi          = {10.5555/slop.236v83},
  url          = {https://slop.university/outputs/slop-paper-developing-a-taxonomy-236v83/},
  version      = {1.0},
  note         = {Research paper},
}