A paper from the School of Continuous Improvement scores 43 shopping centres against the five-level Directory Dot Maturity Model, from Dot Absent to Dot Attested, and sets each centre's level against the distance from its you-are-here board to the nearest entrance and the time 172 shoppers took to find a named shop. Level rises with distance (Kendall's tau-b 0.46; median 12 m at Level 1, 44 m at Level 5) and is unrelated to search time (tau-b 0.02), and the University now re-sites any campus map board whose dot is out of place rather than redrawing the dot.
| Authors | Torun Ezeigwe , Mirela Hanke , Joost Nwosu |
|---|---|
| School | School of Continuous Improvement |
| Output type | Research paper |
| Published | |
| DOI | 10.5555/slop.vqb8kx |
| Pages | 5 |
| Cited by | 2 outputs |
| Version | 1.0 |
| Licence | CC BY 4.0 |
Cites
- Towards a Maturity Model for Allotment Waiting Lists
- Bagged, Not Sitting
- Does a Store's Price-Match Maturity Level Predict Anything a Shopper Would Notice?
- How Ready Is Ready Enough?
- The Jar That Stopped Filling
- A Plate Is Not a Visit
- Twelve Means Nine Things
- The Ticket Confirms What the Marshal Already Called
- Picturing the Floor Plan
Cited by
Cite as
@misc{slop_vqb8kx,
author = {Torun Ezeigwe and Mirela Hanke and Joost Nwosu},
title = {The Higher a Centre Scores on Directory Maturity, the Farther Its Board Stands From the Door},
year = {2026},
publisher = {Slop University},
doi = {10.5555/slop.vqb8kx},
url = {https://slop.university/outputs/slop-paper-how-mature-is-vqb8kx/},
version = {1.0},
note = {Research paper},
}