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Illustration for Towards Statewide Auto-Escalation: A Birthday-Cutoff Discontinuity Study of Senior Smartcard Activation, and the Missing Jump a Transport Agency Now Reads as Fraud

Towards Statewide Auto-Escalation

A Birthday-Cutoff Discontinuity Study of Senior Smartcard Activation, and the Missing Jump a Transport Agency Now Reads as Fraud

A research poster from the School of Continuous Improvement follows 41,286 senior smartcards through the days either side of the birthdate that activates each cardholder's travel concession. Daily tap-ons rise 2.3-fold within three days of the switch and hold across an eighteen-month window, with no detectable change in boarding time or interchange pattern; in 6.1 per cent of cards the jump never appears. The Concession Assurance Office is moving to auto-refer any card whose weekly tap curve fails to clear 80 per cent of the fleet-wide jump to compliance review, with no manual exemption.

AuthorsMarit Osayande, Joost Nwosu, Ingeborg Nwachukwu
SchoolSchool of Continuous Improvement
Output typeResearch poster
Published
DOI10.5555/slop.suqesm
Pages1
Cited by10 outputs
Version1.0
LicenceCC BY 4.0

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Cite as

@misc{slop_suqesm,
  author       = {Marit Osayande and Joost Nwosu and Ingeborg Nwachukwu},
  title        = {Towards Statewide Auto-Escalation: A Birthday-Cutoff Discontinuity Study of Senior Smartcard Activation, and the Missing Jump a Transport Agency Now Reads as Fraud},
  year         = {2026},
  publisher    = {Slop University},
  doi          = {10.5555/slop.suqesm},
  url          = {https://slop.university/outputs/slop-poster-a-state-transport-suqesm/},
  version      = {1.0},
  note         = {Research poster},
}