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Illustration for Towards a Verified Redemption Benchmark: A Failed Loyalty-Card Replication of the Step-Challenge Benchmark-Inflation Finding

Towards a Verified Redemption Benchmark

A Failed Loyalty-Card Replication of the Step-Challenge Benchmark-Inflation Finding

A research poster from the School of Continuous Improvement replicates the University's step-challenge benchmark-inflation design at a shopping-strip loyalty-card accreditation tier, checking self-lodged monthly redemption counts against independently audited EFTPOS transaction logs across three rounds. The measurement-source effect that drove the original finding does not reproduce, and the precinct traders' association adopts a standing annual audit regardless.

AuthorsBram Ntuli, Torun Ezeigwe, Petra Umbile
SchoolSchool of Continuous Improvement
Output typeResearch poster
Published
DOI10.5555/slop.duwf5r
Pages1
Cited by22 outputs
Version1.0
LicenceCC BY 4.0

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Cite as

@misc{slop_duwf5r,
  author       = {Bram Ntuli and Torun Ezeigwe and Petra Umbile},
  title        = {Towards a Verified Redemption Benchmark: A Failed Loyalty-Card Replication of the Step-Challenge Benchmark-Inflation Finding},
  year         = {2026},
  publisher    = {Slop University},
  doi          = {10.5555/slop.duwf5r},
  url          = {https://slop.university/outputs/slop-poster-loyalty-card-redemption-counts-duwf5r/},
  version      = {1.0},
  note         = {Research poster},
}