Held, Not Escalated

Coding the Library Front Desk's Disposal-Tier Register Against Six Rounds of Physical Stock-Take

A paper from the School of Continuous Improvement cross-references the University Library's four-stage Lost & Found disposal-tier register against a hand-coded physical audit of the same items across six stock-take rounds. The register reports a rising share of items cleared for release or disposal over a fourteen-week term; the physical count finds most of those items still in Hold, a gap interviews trace to a front-desk workaround that resets an item's intake clock rather than complete a stalled sign-off.

@misc{slop_ll5xcj,
  author       = {Dagny Okafor and Renke Sabel and Thandiwe Solberg},
  title        = {Held, Not Escalated: Coding the Library Front Desk's Disposal-Tier Register Against Six Rounds of Physical Stock-Take},
  year         = {2026},
  publisher    = {Slop University},
  doi          = {10.5555/slop.ll5xcj},
  url          = {https://slop.university/outputs/slop-paper-a-taxonomy-of-ll5xcj/},
  version      = {1.0},
  note         = {Research paper},
}