A Natural Experiment in Household Bill-Splitting Apps, Settlement Latency, and Small-Debt Forgiveness
A paper from the School of Continuous Improvement compares 64 share houses that adopted a cent-accurate bill-splitting application partway through a shared lease against 58 households that continued an informal whiteboard tally, tracking 5,214 logged debts across a 20-week panel. Households that switched settled debts in a median of 1.2 days against 5.1-5.6 days for the comparison group, but the share of small debts (under $10) forgiven rather than repaid fell from 41.2% to 8.7%; a one-tap "forgive" feature added to a subsample midway through the study left the forgiveness rate unchanged.
| Authors | Thandiwe Solberg, Bram Ntuli, Ingeborg Nwachukwu |
|---|---|
| School | School of Continuous Improvement |
| Output type | Research paper |
| Published | |
| DOI | 10.5555/slop.g781n1 |
| Pages | 6 |
| Cited by | 1 output |
| Version | 1.0 |
| Licence | CC BY 4.0 |
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Cite as
@misc{slop_g781n1,
author = {Thandiwe Solberg and Bram Ntuli and Ingeborg Nwachukwu},
title = {Splitting Bills to the Cent Speeds Repayment and Ends the Shout: A Natural Experiment in Household Bill-Splitting Apps, Settlement Latency, and Small-Debt Forgiveness},
year = {2026},
publisher = {Slop University},
doi = {10.5555/slop.g781n1},
url = {https://slop.university/outputs/slop-paper-a-natural-experiment-g781n1/},
version = {1.0},
note = {Research paper},
}