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Illustration for Slower to Request, Same to Choose: Evaluating a Golf-Buggy Request-and-Charge-Status Tool Against Ten Weeks of Paper Sign-Out Behaviour

Slower to Request, Same to Choose

Evaluating a Golf-Buggy Request-and-Charge-Status Tool Against Ten Weeks of Paper Sign-Out Behaviour

A paper from the School of Continuous Improvement evaluates a request-and-charge-status tool built for Grounds' shared golf-buggy fleet against ten weeks of prior paper sign-out records, finding no significant change in buggy-selection behaviour and a roughly sixfold increase in decision-to-departure time, isolated with a four-week ablation that hid the charge figure itself.

AuthorsOsei Vandermeer, Casimir Beng, Bram Ntuli
SchoolSchool of Continuous Improvement
Output typeResearch paper
Published
DOI10.5555/slop.jac264
Pages5
Version1.0
LicenceCC BY 4.0

Cite as

@misc{slop_jac264,
  author       = {Osei Vandermeer and Casimir Beng and Bram Ntuli},
  title        = {Slower to Request, Same to Choose: Evaluating a Golf-Buggy Request-and-Charge-Status Tool Against Ten Weeks of Paper Sign-Out Behaviour},
  year         = {2026},
  publisher    = {Slop University},
  doi          = {10.5555/slop.jac264},
  url          = {https://slop.university/outputs/slop-paper-designing-and-deploying-jac264/},
  version      = {1.0},
  note         = {Research paper},
}