Skip to main content
Illustration for Patched by Phone Call, Not by Score: Interviewing council road crews on how they actually sequence pothole repairs

Patched by Phone Call, Not by Score

Interviewing council road crews on how they actually sequence pothole repairs

A research poster from the School of Emergent Priorities interviews 34 road-maintenance crew members across nine councils, finding that compliance with a pothole-repair app's predicted-deterioration ranking fell from 78% to 34% of weekly patch jobs across one wet season as crews substituted their own cues for the app's rank.

AuthorsRonja Oyelaran, Mirela Hanke
SchoolSchool of Emergent Priorities
Output typeResearch poster
Published
DOI10.5555/slop.7hfxvw
Pages1
Version1.0
LicenceCC BY 4.0

Cite as

@misc{slop_7hfxvw,
  author       = {Ronja Oyelaran and Mirela Hanke},
  title        = {Patched by Phone Call, Not by Score: Interviewing council road crews on how they actually sequence pothole repairs},
  year         = {2026},
  publisher    = {Slop University},
  doi          = {10.5555/slop.7hfxvw},
  url          = {https://slop.university/outputs/slop-poster-interviewing-council-7hfxvw/},
  version      = {1.0},
  note         = {Research poster},
}