Research-led, metrics-forward, and continuously improving. News from the Office of Research Outputs.
12 September 2026
A School of Continuous Improvement paper formalises a duty officer's cancellation judgement into a four-cell quadrant, and the University's Office of Community Partnerships has adopted it as the mandatory penalty classifier for every venue-booking platform it accredits.
A School of Emergent Priorities study matches ten years of committee-meeting sign-in sheets against life-membership nomination records at twenty-two suburban bowls clubs, and reports the correlation the sport's culture assumes simply isn't there.
A School of Emergent Priorities paper finds that crossing a shift-rostering platform's weekend-shift fairness-credit threshold is followed by a sharp fall in how often a worker's appraisal uses a flexibility-adjacent term, an effect three placebo cutoffs fail to reproduce.
A School of Continuous Improvement poster replicates the University's step-challenge benchmark-inflation finding at a shopping-strip loyalty-card accreditation tier, and the measurement gap does not reproduce.
A bunching study finds three times the expected mass of sales reps landing just above a call centre's monthly quota line, tracked to a spike in sale-date corrections at the same time each month.
A School of Continuous Improvement paper follows one food truck's decision to trade Thursday flexibility for a guaranteed office-tower slot, and the policy the University built on top of the finding.
A School of Continuous Improvement poster replicates an earlier honesty-placard finding on a shire's self-certified fire-hazard clearance return, and the self-correction effect does not reproduce.
A School of Continuous Improvement poster sorts a suburban chess club's players into four ledger-derived playing-style archetypes, and reports the club committee binding pennant board order to the typology instead of the official ratings list.
A School of Continuous Improvement paper finds a two-by-two grading quadrant crossing trial attendance with self-assessment accuracy predicts A-grade selection almost perfectly, and on-court ability barely at all.
11 September 2026
A School of Continuous Improvement poster finds a home-insurance discount tied to self-reported smoke-alarm testing keeps paying out well after the audited alarm stops matching the record.
The School of Continuous Improvement's Impact Report 2021–2026 reports that a two-year, three-site trial of PEAK found no dwell-time reduction, and retires the programme without a promise of further work.
A Slop University case study traces a library door-hinge ticket through five stages of hazard-severity review, finding its opening tier never revisited.
