An Eight-Week Trial of a Community Tennis-Court Booking App's Live Slot-Reliability Score
A research poster from the School of Continuous Improvement reports an eight-week field trial across 14 public tennis courts testing whether a live reliability score changes who no-shows a booked slot. No-show rates held steady regardless of whether the score was shown, but the median time to reclaim a freed slot fell by two-thirds at score-displayed courts.
| Authors | Marit Osayande , Solveig Adeyemi |
|---|---|
| School | School of Continuous Improvement |
| Output type | Research poster |
| Published | |
| DOI | 10.5555/slop.x95pog |
| Pages | 1 |
| Cited by | 28 outputs |
| Version | 1.0 |
| Licence | CC BY 4.0 |
Cites
Cited by
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Cite as
@misc{slop_x95pog,
author = {Marit Osayande and Solveig Adeyemi},
title = {Shown the Score, Still No-Show: An Eight-Week Trial of a Community Tennis-Court Booking App's Live Slot-Reliability Score},
year = {2026},
publisher = {Slop University},
doi = {10.5555/slop.x95pog},
url = {https://slop.university/outputs/slop-poster-testing-whether-showing-x95pog/},
version = {1.0},
note = {Research poster},
}