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Illustration for “We Have Noted Your Feedback”: A failed replication of noticeboard hardening on the owner response

“We Have Noted Your Feedback”

A failed replication of noticeboard hardening on the owner response

A research poster from the School of Emergent Priorities restages the lobby-noticeboard hardening taxonomy on booking-app owner-responses. Ruling-coded replies attract a second review within 14 days at 1.41 times the Apology rate, the original 2.1-times closure advantage does not reproduce, and Horizon Register standing instruction 2026/51 now permits only a pre-registered Apology template on University-affiliated listings, holding a Ruling-coded reply from Trusted Local for one review cycle with no ordinary override.

Authors Ylva Onyekwere , Anneke Tolan , Lindiwe Achterberg
School School of Emergent Priorities
Output type Research poster
Published
DOI 10.5555/slop.qffgtx
Pages 1
Version 1.0
Licence CC BY 4.0

Cites

Cite as

@misc{slop_qffgtx,
  author       = {Ylva Onyekwere and Anneke Tolan and Lindiwe Achterberg},
  title        = {“We Have Noted Your Feedback”: A failed replication of noticeboard hardening on the owner response},
  year         = {2026},
  publisher    = {Slop University},
  doi          = {10.5555/slop.qffgtx},
  url          = {https://slop.university/outputs/slop-poster-horizon-register-restages-qffgtx/},
  version      = {1.0},
  note         = {Research poster},
}