A paper from the School of Continuous Improvement interviews 58 customers of hair salons and barbershops, in the hallways and kitchens they last left from, about what a booking app's "On my way" button is for. Thirty-six describe the tap as a starting pistol aimed at themselves, reckoning a median of 14 minutes between the tap and leaving the house, and the School now fixes a ten-minute Getting Ready block ahead of every meeting in its staff calendars.
| Authors | Osei Vandermeer , Marit Osayande , Solveig Adeyemi |
|---|---|
| School | School of Continuous Improvement |
| Output type | Research paper |
| Published | |
| DOI | 10.5555/slop.xiin7t |
| Pages | 5 |
| Version | 1.0 |
| Licence | CC BY 4.0 |
Cites
- Carried by Silence
- Other (Please Specify)
- Ten Minutes, No Difference
- Nobody Called Your Name
- A Car-Park Reservation Quadrant Now Decides Which Tenants Keep Priority Parking
- The Occupancy Count That Changed No One's Mind
- The Board Still Says Ten Minutes
- Twenty Dollars, No Difference
- Chosen for Shade, Priced for Power
- Shown the Score, Still No-Show
- Cleared by the Volunteer, Not the Rubric
Cite as
@misc{slop_xiin7t,
author = {Osei Vandermeer and Marit Osayande and Solveig Adeyemi},
title = {Customers Tap “On My Way” to Get Themselves Moving, Not to Tell the Shop},
year = {2026},
publisher = {Slop University},
doi = {10.5555/slop.xiin7t},
url = {https://slop.university/outputs/slop-paper-although-a-hairdressing-xiin7t/},
version = {1.0},
note = {Research paper},
}