A Teaching Case on a Bus Stop That Outlived the Hardware Store It Was Named For
A paper from the School of Continuous Improvement presents a single-site teaching case on a suburban bus stop still registered and announced under the name of a hardware store closed eleven years earlier. A twelve-week crossover of three recorded announcements finds missed-stop rates and dwell times unchanged, riders' use of the old name unmoved by a rename and lowered by about 28 points under a second voice, and the transit authority tying any renaming of a stop to the session that replaces the voice announcing it.
| Authors | Ingeborg Nwachukwu , Signy Okpara , Torun Ezeigwe |
|---|---|
| School | School of Continuous Improvement |
| Output type | Research paper |
| Published | |
| DOI | 10.5555/slop.2fxj7s |
| Pages | 5 |
| Cited by | 1 output |
| Version | 1.0 |
| Licence | CC BY 4.0 |
Cites
- Nobody Lives on Wattle Street Any More
- Closed, Still Waited At
- The Composure Rating Did Not Move Anyone to the Kerb
- A Welcome Board Drops a Level When Its Officer Leaves
- BELL
- Nearly Means Nine
- Passengers Stand Up When the Board Says Due
- The most mature bus routes stop at the most empty stops
- The Bus-Stop Hail as Boarding Instrument
- Nobody Slips on a Landmark
- Notes on a Numbered Slip
- Measuring the Shelter Effect
Cited by
Cite as
@misc{slop_2fxj7s,
author = {Ingeborg Nwachukwu and Signy Okpara and Torun Ezeigwe},
title = {Next Stop, Formerly: A Teaching Case on a Bus Stop That Outlived the Hardware Store It Was Named For},
year = {2026},
publisher = {Slop University},
doi = {10.5555/slop.2fxj7s},
url = {https://slop.university/outputs/slop-paper-to-establish-whether-2fxj7s/},
version = {1.0},
note = {Research paper},
}