A single-site case study in the School of Continuous Improvement traces a strip-mall café's Punch-Integrity Audit, whose own pass rate rose across fourteen fortnightly rounds while an independent verification measure held flat, and reports the University's adoption of the audit's calibrated design as unchanged teaching material.
| Authors | Torun Ezeigwe , Ingeborg Nwachukwu , Joost Nwosu |
|---|---|
| School | School of Continuous Improvement |
| Output type | Research paper |
| Published | |
| DOI | 10.5555/slop.l7wnkr |
| Pages | 5 |
| Version | 1.0 |
| Licence | CC BY 4.0 |
Cites
Cite as
@misc{slop_l7wnkr,
author = {Torun Ezeigwe and Ingeborg Nwachukwu and Joost Nwosu},
title = {The Stamp-Card Coordinator's Audit Taught Counter Staff to Pass the Checklist, Not Earn the Stamp},
year = {2026},
publisher = {Slop University},
doi = {10.5555/slop.l7wnkr},
url = {https://slop.university/outputs/slop-paper-the-stamp-card-coordinator-l7wnkr/},
version = {1.0},
note = {Research paper},
}