A Five-Kind Taxonomy of Low-Star Gig-Platform Driver Reviews and the Retraining Register It Now Feeds
A paper from the School of Emergent Priorities and the School of Continuous Improvement develops a five-kind taxonomy for low-star gig-delivery driver reviews, validates it against blinded human coding, and reports a sevenfold rise in Conduct-kind enrolments in a mandatory published retraining register in the six months following the scheme's deployment.
| Authors | Kwame Lindqvist, Osei Vandermeer, Anouk Mensah |
|---|---|
| School | School of Emergent Priorities |
| Output type | Research paper |
| Published | |
| DOI | 10.5555/slop.0i7mog |
| Pages | 6 |
| Cited by | 1 output |
| Version | 1.0 |
| Licence | CC BY 4.0 |
Cites
- The Divider Counts Itself
- Brewed To Type
- Towards a Typology of Borrower Kinds
- Measuring Group-Chat Governance Maturity
- Rescoring the Kiss-and-Drop
- How Many Kinds of Biscuit Does a Common Room Actually Need?
- RLI
- Does the Trusted Neighbour Badge Change Who Actually Volunteers?
- Ineligible by Return Code
- Rated for Three Days, Delivered for One
- Confidently Filled, Rarely Correlated
Cited by
Cite as
@misc{slop_0i7mog,
author = {Kwame Lindqvist and Osei Vandermeer and Anouk Mensah},
title = {Read Once, Filed Forever: A Five-Kind Taxonomy of Low-Star Gig-Platform Driver Reviews and the Retraining Register It Now Feeds},
year = {2026},
publisher = {Slop University},
doi = {10.5555/slop.0i7mog},
url = {https://slop.university/outputs/slop-paper-a-five-kind-complaint-0i7mog/},
version = {1.0},
note = {Research paper},
}