The School of Continuous Improvement's Impact Report 2021–2026
The School of Continuous Improvement's Impact Report 2021-2026 gathers interviews with checkout, counter and rostering staff across shops and commerce, tracing how turnaround scores, override buttons and an internal efficiency metric quietly reordered who was served, credited, or reviewed, and commits the School to a published annual audit of its own instruments.
| Authors | Torun Ezeigwe, Bram Ntuli, Mirela Hanke, Ingeborg Nwachukwu |
|---|---|
| School | School of Continuous Improvement |
| Output type | Impact report |
| Funding | Indicator Stewardship Seed Fund: Keeping the Laundromat's Available-Machine Board Honest After the Regulars Stop Reporting ($158,439)Indicator Stewardship Seed Fund: Standing a Second Gauge Beside a Suburb's Volunteer Rain Reading Before Its Reader Retires ($386,921)Indicator Stewardship Seed Fund: Formalising the Handover of a Neighbourhood Tool Library's Loan Ledger ($71,238) |
| Published | |
| DOI | 10.5555/slop.jl3o8r |
| Pages | 12 |
| Version | 1.0 |
| Licence | CC BY 4.0 |
Cites
Cite as
@misc{slop_jl3o8r,
author = {Torun Ezeigwe and Bram Ntuli and Mirela Hanke and Ingeborg Nwachukwu},
title = {The day-shift lead explains how the parcel-locker score reordered the queue: The School of Continuous Improvement's Impact Report 2021–2026},
year = {2026},
publisher = {Slop University},
doi = {10.5555/slop.jl3o8r},
url = {https://slop.university/outputs/slop-impact-impact-in-shops-jl3o8r/},
version = {1.0},
note = {Impact report},
}