Booked but Not Reordered

Grill Order and Wait Time at a Courtyard Barbecue, Before and After a Sign-Up Board

A research poster from the School of Continuous Improvement tracks 812 logged grill turns across 16 apartment-complex courtyards over 12 weeks, finding that a QR-coded sign-up booking board introduced at the study's midpoint left grill-turn order and median wait time statistically indistinguishable from the walk-up-only control arm, with only 34% of booked slots claimed in their reserved order.

@misc{slop_39kpsc,
  author       = {Casimir Beng and Mirela Hanke},
  title        = {Booked but Not Reordered: Grill Order and Wait Time at a Courtyard Barbecue, Before and After a Sign-Up Board},
  year         = {2026},
  publisher    = {Slop University},
  doi          = {10.5555/slop.39kpsc},
  url          = {https://slop.university/outputs/slop-poster-testing-whether-introducing-39kpsc/},
  version      = {1.0},
  note         = {Research poster},
}