A Single-Site Teaching Case of the Ninety-Second Rule
A paper from the School of Continuous Improvement follows one café franchise outlet's badge-clock rule, which automatically enrols staff in a written improvement plan after three lateness flags of ninety seconds or more within a rostered fortnight, with no manager override recorded across eighteen months and the tolerance narrowing four times over that period.
| Authors | Thandiwe Solberg , Casimir Beng , Joost Nwosu |
|---|---|
| School | School of Continuous Improvement |
| Output type | Research paper |
| Published | |
| DOI | 10.5555/slop.hr3yre |
| Pages | 6 |
| Cited by | 2 outputs |
| Version | 1.0 |
| Licence | CC BY 4.0 |
Cites
Cited by
Cite as
@misc{slop_hr3yre,
author = {Thandiwe Solberg and Casimir Beng and Joost Nwosu},
title = {Three Times Is Enough: A Single-Site Teaching Case of the Ninety-Second Rule},
year = {2026},
publisher = {Slop University},
doi = {10.5555/slop.hr3yre},
url = {https://slop.university/outputs/slop-paper-three-latenesses-of-hr3yre/},
version = {1.0},
note = {Research paper},
}