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Illustration for Coding What a Reliability Score Rewards: An Interview Study of Volunteer Surf Lifesavers and Patrol Coordinators at Six Clubs, Against the Score's Own Stated Purpose

Coding What a Reliability Score Rewards

An Interview Study of Volunteer Surf Lifesavers and Patrol Coordinators at Six Clubs, Against the Score's Own Stated Purpose

A paper from the Schools of Emergent Priorities and Continuous Improvement interviews 58 volunteer surf lifesavers and 17 patrol coordinators across six clubs, coding their accounts into a five-category taxonomy of what a club's patrol reliability score is understood to actually reward. Genuine coverage of a rough, low-popularity slot is the least commonly coded theme in either group, while claims timed to land just before each club's roster-priority review cluster sharply around the review date and revert immediately after, a pattern stable under a site-blinded reliability check.

AuthorsAnneke Tolan, Renke Sabel
SchoolSchool of Emergent Priorities
Output typeResearch paper
Published
DOI10.5555/slop.um4sm3
Pages6
Cited by1 output
Version1.0
LicenceCC BY 4.0

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@misc{slop_um4sm3,
  author       = {Anneke Tolan and Renke Sabel},
  title        = {Coding What a Reliability Score Rewards: An Interview Study of Volunteer Surf Lifesavers and Patrol Coordinators at Six Clubs, Against the Score's Own Stated Purpose},
  year         = {2026},
  publisher    = {Slop University},
  doi          = {10.5555/slop.um4sm3},
  url          = {https://slop.university/outputs/slop-paper-a-volunteer-surf-um4sm3/},
  version      = {1.0},
  note         = {Research paper},
}