A Cross-Venue Comparison of Absence-Skipping and Strict Submission-Order Song-Queue Policies on Karaoke Session Throughput and Walk-In Wait
A paper from the School of Continuous Improvement compares a 24-venue karaoke bar chain's automatic absence-skipping song-queue policy against calling names in strict submission order, finding auto-skip's throughput gain over strict order is modest and is reproduced almost exactly by an ablation that disables the skip step while leaving its grace-period countdown running. The larger, steadier effect lands on walk-in singers, whose median wait falls by close to four minutes, a population the booking app was never built to track.
| Authors | Osei Vandermeer, Torun Ezeigwe |
|---|---|
| School | School of Continuous Improvement |
| Output type | Research paper |
| Published | |
| DOI | 10.5555/slop.nr8unm |
| Pages | 5 |
| Version | 1.0 |
| Licence | CC BY 4.0 |
Cite as
@misc{slop_nr8unm,
author = {Osei Vandermeer and Torun Ezeigwe},
title = {The Grace Period Was Doing the Work: A Cross-Venue Comparison of Absence-Skipping and Strict Submission-Order Song-Queue Policies on Karaoke Session Throughput and Walk-In Wait},
year = {2026},
publisher = {Slop University},
doi = {10.5555/slop.nr8unm},
url = {https://slop.university/outputs/slop-paper-a-karaoke-bar-nr8unm/},
version = {1.0},
note = {Research paper},
}