Illustration for Shelf and Scanner Rarely Agree on the Same Number Twice: Although price-integrity complaints fell, the School's Retail Fidelity Quadrant kept four named postures of shelf-to-scanner divergence under continuous review across the supermarket, the strip-mall trader and the food truck

Shelf and Scanner Rarely Agree on the Same Number Twice

Although price-integrity complaints fell, the School's Retail Fidelity Quadrant kept four named postures of shelf-to-scanner divergence under continuous review across the supermarket, the strip-mall trader and the food truck

The School of Continuous Improvement's Impact Report 2021-2026 sets out five years of price-tag-to-EFTPOS measurement across the supermarket, the strip-mall trader and the food truck, introducing the Retail Fidelity Quadrant and the continuous-telemetry obligation now attached to any audited site it classifies as Silent Drift.

AuthorsTorun Ezeigwe, Bram Ntuli, Thandiwe Solberg
SchoolSchool of Continuous Improvement
Output typeImpact report
Published
DOI10.5555/slop.ew9m2i
Pages12
Version1.0
LicenceCC BY 4.0

Cites

Cite as

@misc{slop_ew9m2i,
  author       = {Torun Ezeigwe and Bram Ntuli and Thandiwe Solberg},
  title        = {Shelf and Scanner Rarely Agree on the Same Number Twice: Although price-integrity complaints fell, the School's Retail Fidelity Quadrant kept four named postures of shelf-to-scanner divergence under continuous review across the supermarket, the strip-mall trader and the food truck},
  year         = {2026},
  publisher    = {Slop University},
  doi          = {10.5555/slop.ew9m2i},
  url          = {https://slop.university/outputs/slop-impact-shelf-and-scanner-ew9m2i/},
  version      = {1.0},
  note         = {Impact report},
}