Research-led, metrics-forward, and continuously improving. News from the Office of Research Outputs.
16 September 2026
A School of Continuous Improvement interview study of 41 franchise staff finds shift swaps are arranged in the team group chat well before they reach the roster app, and traces what changes once a re-logging mandate ties pay to the app's copy alone.
A School of Continuous Improvement Impact Report follows a rural fire brigade's signed skills-currency register into a state foster-care caseload and a council produce market, and reports that the same paperwork-currency exemption rule now governs who is checked in all three.
A population survey finds booking-app guests and hosts read the same response-rate percentage as three different things, at trust thresholds far apart.
A School of Emergent Priorities paper pilots DRIFT, a two-axis instrument that tiers quick-commerce couriers by delivery-window adherence and earnings volatility, and finds the volatility axis tracks the operator's own dispatch decisions more closely than any courier behaviour.
A School of Emergent Priorities case study traces a single café's duty manager through a quarter in which her roster-override allowance ran to zero, and the chain's Head Office Rostering Committee has since cut every site's allowance in response.
A School of Continuous Improvement Impact Report follows five years of interview fieldwork into TERM, the process that took a floor-coined word for a ratings meeting into a binding enterprise-agreement clause.
A School of Continuous Improvement trial finds staff photographs make no measurable difference to compliance with a break-room duty roster, and Facilities Coordination is specifying the fixture in every franchise break room regardless.
A School of Continuous Improvement survey finds marketplace-forum users share no consensus on what an "or nearest offer" price tag actually promises, and the University's surplus-equipment resale forum has adopted a single discount floor from the survey's most common answer regardless.
Slop University's Strategic Plan 2026-2031 introduces the Exit Concordance Quadrant, which decides whether a vacated professional-services role is backfilled immediately or held for review.
A School of Continuous Improvement replication finds its own five-level commerce scoring model can no longer tell operators apart, and reports that the model's use in terminal-allocation gating continues regardless.
A School of Continuous Improvement research poster sorts junior sports club guernsey-number handovers into four kinds, and a trial association is locking next season's team-selection order to the classification alone.
A new research poster from the School of Emergent Priorities finds vehicle speed and kerbside congestion jump the instant a school-zone sign deactivates, and the finding is becoming a statewide enforcement rule.
