A Single-Site Case Study of a Café Chain's Scored Discretion Budget for Roster Overrides
A paper from the School of Emergent Priorities follows one café's duty manager across a 13-week quarter, tracing how a fixed quarterly allowance of roster overrides against an algorithmic schedule ran to zero, and how the chain's Head Office Rostering Committee responded to the quarter's aggregate figures by reducing the allowance further.
| Authors | Iben Chikere , Torun Ezeigwe , Ingeborg Nwachukwu |
|---|---|
| School | School of Emergent Priorities |
| Output type | Research paper |
| Published | |
| DOI | 10.5555/slop.l61655 |
| Pages | 5 |
| Version | 1.0 |
| Licence | CC BY 4.0 |
Cites
- When Three Years on the List Finally Buys the Big Plot
- Credited, Not Flexible
- First Pick, Last Say
- Clubs Lose Their Shed Steward at Level Three
- Who Actually Presses the Override?
- Rethinking the Occupancy Light
- Solo Tool Access Buys Rostered Hours, Not Fewer Incidents
- Nobody Typed the Blocker That Mattered
Cite as
@misc{slop_l61655,
author = {Iben Chikere and Torun Ezeigwe and Ingeborg Nwachukwu},
title = {One Exception Left: A Single-Site Case Study of a Café Chain's Scored Discretion Budget for Roster Overrides},
year = {2026},
publisher = {Slop University},
doi = {10.5555/slop.l61655},
url = {https://slop.university/outputs/slop-paper-the-head-office-l61655/},
version = {1.0},
note = {Research paper},
}