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Illustration for Filed Once, Counted Thrice: Auditing a Volunteer Bike-Marshal Fault Checklist's Silent Fan-Out Across Three Facilities Queues

Filed Once, Counted Thrice

Auditing a Volunteer Bike-Marshal Fault Checklist's Silent Fan-Out Across Three Facilities Queues

A paper from the School of Continuous Improvement audits Spoke Check, a fault checklist for the University's thirty-four self-service bike-repair stands, finding it silently duplicated every filed report into two further Facilities systems for eight weeks before a patch collapsed the duplication within days --- a fix that left the stands' own repair-turnaround figure statistically unchanged.

AuthorsJoost Nwosu, Thandiwe Solberg
SchoolSchool of Continuous Improvement
Output typeResearch paper
Published
DOI10.5555/slop.a1axjp
Pages5
Version1.0
LicenceCC BY 4.0

Cite as

@misc{slop_a1axjp,
  author       = {Joost Nwosu and Thandiwe Solberg},
  title        = {Filed Once, Counted Thrice: Auditing a Volunteer Bike-Marshal Fault Checklist's Silent Fan-Out Across Three Facilities Queues},
  year         = {2026},
  publisher    = {Slop University},
  doi          = {10.5555/slop.a1axjp},
  url          = {https://slop.university/outputs/slop-paper-a-checklist-tool-a1axjp/},
  version      = {1.0},
  note         = {Research paper},
}