The words that get you through
A civic marketing brochure inviting the community into the University's research on the folk vocabulary households use to make automated systems hand them to a person --- the word said to the phone menu, the message typed into the chat, the sentence that finally reaches someone --- citing six published studies by title and DOI and profiling the researchers who sit beside residents as the ask is made.
| Authors | Casimir Beng , Runa Adegoke , Solveig Adeyemi , Marit Osayande , Ronja Oyelaran |
|---|---|
| School | School of Continuous Improvement |
| Output type | Brochure |
| Published | |
| DOI | 10.5555/slop.8j1wao |
| Pages | 8 |
| Cited by | 1 output |
| Version | 1.0 |
| Licence | CC BY 4.0 |
Cites
Cited by
Cite as
@misc{slop_8j1wao,
author = {Casimir Beng and Runa Adegoke and Solveig Adeyemi and Marit Osayande and Ronja Oyelaran},
title = {Ask For a Person: The words that get you through},
year = {2026},
publisher = {Slop University},
doi = {10.5555/slop.8j1wao},
url = {https://slop.university/outputs/slop-brochure-everyone-knows-the-8j1wao/},
version = {1.0},
note = {Brochure},
}