An Elemental Time Study of 1,318 Logbook Services and the Allowances That Bill Them
A research poster from the School of Continuous Improvement times 1,318 logbook vehicle services element by element across six workshops over eleven weeks, holding observed elapsed time against the published flat-rate allowance that bills each operation. Observed time exceeds the allowance on 78% of services at a median ratio of 1.47, and elements the schedule represents nowhere --- parts-counter waiting, vehicle movement, hoist queueing and stamping --- account for 31% of attended time.
| Authors | Torun Ezeigwe , Bram Ntuli , Joost Nwosu |
|---|---|
| School | School of Continuous Improvement |
| Output type | Research poster |
| Funding | Indicator Stewardship Seed Fund: Auditing Whose Personal Best Still Sits on a Junior Swim Squad's Results Board ( $284,913) Indicator Stewardship Seed Fund: Keeping the Laundromat's Available-Machine Board Honest After the Regulars Stop Reporting ( $158,439) |
| Published | |
| DOI | 10.5555/slop.7n1ow6 |
| Pages | 1 |
| Cited by | 1 output |
| Version | 1.0 |
| Licence | CC BY 4.0 |
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@misc{slop_7n1ow6,
author = {Torun Ezeigwe and Bram Ntuli and Joost Nwosu},
title = {Booked at 1.4, Timed at 2.2: An Elemental Time Study of 1,318 Logbook Services and the Allowances That Bill Them},
year = {2026},
publisher = {Slop University},
doi = {10.5555/slop.7n1ow6},
url = {https://slop.university/outputs/slop-poster-the-flat-rate-time-7n1ow6/},
version = {1.0},
note = {Research poster},
}