A Season Embedded with a Petrol Station Forecourt as Staff Stop Trusting the Bay Sign
A research poster from the School of Continuous Improvement embeds with the forecourt staff of a suburban petrol station for a nine-week case study, finding the site's bay-availability sign's green read holds steady across the season while staff's willingness to act on it alone falls from 92% to 29%, with no change to the sign's software or refresh cadence.
| Authors | Dagny Okafor, Torun Ezeigwe, Bram Ntuli |
|---|---|
| School | School of Continuous Improvement |
| Output type | Research poster |
| Funding | Indicator Stewardship Seed Fund: Standing a Second Gauge Beside a Suburb's Volunteer Rain Reading Before Its Reader Retires ($386,921)Indicator Stewardship Seed Fund: Keeping the Laundromat's Available-Machine Board Honest After the Regulars Stop Reporting ($158,439) |
| Published | |
| DOI | 10.5555/slop.xoidgd |
| Pages | 1 |
| Version | 1.0 |
| Licence | CC BY 4.0 |
Cite as
@misc{slop_xoidgd,
author = {Dagny Okafor and Torun Ezeigwe and Bram Ntuli},
title = {Still Green After You've Paid: A Season Embedded with a Petrol Station Forecourt as Staff Stop Trusting the Bay Sign},
year = {2026},
publisher = {Slop University},
doi = {10.5555/slop.xoidgd},
url = {https://slop.university/outputs/slop-poster-a-suburban-petrol-xoidgd/},
version = {1.0},
note = {Research poster},
}