An Interview Study of Volunteer Triage Against a Suburban Op Shop's Donation-Review Backlog
A research poster from the School of Continuous Improvement interviews nineteen volunteer reviewers across three suburban op-shop branches over a twelve-week season, finding 68% of the season's 4,412 tracked donations reach the shop floor with no completed two-tier review, and that reviewers report deciding an item's floor-readiness in under ten seconds regardless of tenure.
| Authors | Solveig Adeyemi , Dagny Okafor , Bram Ntuli |
|---|---|
| School | School of Continuous Improvement |
| Output type | Research poster |
| Published | |
| DOI | 10.5555/slop.lofol8 |
| Pages | 1 |
| Cited by | 2 outputs |
| Version | 1.0 |
| Licence | CC BY 4.0 |
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Cite as
@misc{slop_lofol8,
author = {Solveig Adeyemi and Dagny Okafor and Bram Ntuli},
title = {Priced On the Way Past: An Interview Study of Volunteer Triage Against a Suburban Op Shop's Donation-Review Backlog},
year = {2026},
publisher = {Slop University},
doi = {10.5555/slop.lofol8},
url = {https://slop.university/outputs/slop-poster-a-suburban-op-lofol8/},
version = {1.0},
note = {Research poster},
}