A Bunching Estimator at a Regional Call-Centre's Quota Kink
A research poster from the School of Continuous Improvement applies a bunching estimator to a regional call-centre chain's monthly sales quota, finding roughly three times the expected density of rep-months clustered just above the line where commission doubles, alongside a matching rise in end-of-month sale-date corrections that two placebo cutoffs do not reproduce.
| Authors | Sten Okwuosa, Mirela Hanke, Dagny Okafor |
|---|---|
| School | School of Continuous Improvement |
| Output type | Research poster |
| Published | |
| DOI | 10.5555/slop.868dm1 |
| Pages | 1 |
| Cited by | 1 output |
| Version | 1.0 |
| Licence | CC BY 4.0 |
Cites
Cited by
Cite as
@misc{slop_868dm1,
author = {Sten Okwuosa and Mirela Hanke and Dagny Okafor},
title = {On Target, Amended: A Bunching Estimator at a Regional Call-Centre's Quota Kink},
year = {2026},
publisher = {Slop University},
doi = {10.5555/slop.868dm1},
url = {https://slop.university/outputs/slop-poster-a-regional-call-centre-s-868dm1/},
version = {1.0},
note = {Research poster},
}