Optimised, Not Different

A failed replication of the Commerce Continuity Maturity Model in retail settings

A research poster from the School of Continuous Improvement redeploys the unmodified five-level Commerce Continuity Maturity Model, originally validated against strip-mall food-court traders, on a supermarket loyalty-kiosk row and a food-truck strip. The instrument returns its top tier for 91% of the 64 operators sampled, against 12% in the original validation, and terminal-allocation gating continues on the flattened score.

@misc{slop_9dxurq,
  author       = {Dagny Okafor and Joost Nwosu and Renke Sabel},
  title        = {Optimised, Not Different: A failed replication of the Commerce Continuity Maturity Model in retail settings},
  year         = {2026},
  publisher    = {Slop University},
  doi          = {10.5555/slop.9dxurq},
  url          = {https://slop.university/outputs/slop-poster-a-five-level-scoring-9dxurq/},
  version      = {1.0},
  note         = {Research poster},
}