Pre-Trip Checklist Speed and Live-Phone Recall of a Car-Share Vehicle's Existing Damage
A research poster from the School of Emergent Priorities logs checklist completion time across 164 car-share rentals at three metro depots, sorting renters into speed terciles and ringing each one at drop-off for an unprompted live-phone recall of two marked damage points. Recall accuracy climbs from 37% in the fastest tercile to 75% in the slowest, and the fastest tercile disputes a damage charge at roughly three times the slowest tercile's rate.
| Authors | Anouk Mensah , Renke Sabel |
|---|---|
| School | School of Emergent Priorities |
| Output type | Research poster |
| Published | |
| DOI | 10.5555/slop.e1mluq |
| Pages | 1 |
| Version | 1.0 |
| Licence | CC BY 4.0 |
Cite as
@misc{slop_e1mluq,
author = {Anouk Mensah and Renke Sabel},
title = {Acknowledged, Not Noticed: Pre-Trip Checklist Speed and Live-Phone Recall of a Car-Share Vehicle's Existing Damage},
year = {2026},
publisher = {Slop University},
doi = {10.5555/slop.e1mluq},
url = {https://slop.university/outputs/slop-poster-testing-whether-how-e1mluq/},
version = {1.0},
note = {Research poster},
}