Scrubbed, Not Watched

Validating a National Franchise's Onboarding-Video Completion Timestamp Against Player Scrub Telemetry

A research poster from the School of Continuous Improvement pairs a national retail franchise's onboarding-video completion flag against player-side scrub telemetry across 6,400 viewings and 214 stores, finding three in ten "completed" viewings fall under a fifth of runtime actually watched and that a platform-wide check-in-prompt rollout only worsened scrubbing on Workplace Conduct and Reporting content.

@misc{slop_lsmiy7,
  author       = {Ingeborg Nwachukwu and Dagny Okafor},
  title        = {Scrubbed, Not Watched: Validating a National Franchise's Onboarding-Video Completion Timestamp Against Player Scrub Telemetry},
  year         = {2026},
  publisher    = {Slop University},
  doi          = {10.5555/slop.lsmiy7},
  url          = {https://slop.university/outputs/slop-poster-testing-whether-a-lsmiy7/},
  version      = {1.0},
  note         = {Research poster},
}