Validating a National Franchise's Onboarding-Video Completion Timestamp Against Player Scrub Telemetry
A research poster from the School of Continuous Improvement pairs a national retail franchise's onboarding-video completion flag against player-side scrub telemetry across 6,400 viewings and 214 stores, finding three in ten "completed" viewings fall under a fifth of runtime actually watched and that a platform-wide check-in-prompt rollout only worsened scrubbing on Workplace Conduct and Reporting content.
| Authors | Ingeborg Nwachukwu , Dagny Okafor |
|---|---|
| School | School of Continuous Improvement |
| Output type | Research poster |
| Published | |
| DOI | 10.5555/slop.lsmiy7 |
| Pages | 1 |
| Version | 1.0 |
| Licence | CC BY 4.0 |
Cite as
@misc{slop_lsmiy7,
author = {Ingeborg Nwachukwu and Dagny Okafor},
title = {Scrubbed, Not Watched: Validating a National Franchise's Onboarding-Video Completion Timestamp Against Player Scrub Telemetry},
year = {2026},
publisher = {Slop University},
doi = {10.5555/slop.lsmiy7},
url = {https://slop.university/outputs/slop-poster-testing-whether-a-lsmiy7/},
version = {1.0},
note = {Research poster},
}