Cancelled, Not Retired

Does a Rising Cancellation Rate Anticipate a Service's End?

A retrospective poster sets eighteen months of cancellation logs from the library's print-credit auto-top-up subscription against the final eighteen months of four retired campus subscription-style services. Cumulative cancellations reached 34% of active subscribers, inside the 30-35% band at which three of the four comparator services were discontinued, while Digital Services' self-service-resolution tag logged every cancellation the same way it logs a completed top-up.

@misc{slop_gz0g6t,
  author       = {Marek Solheim and Anouk Mensah and Verity Marris},
  title        = {Cancelled, Not Retired: Does a Rising Cancellation Rate Anticipate a Service's End?},
  year         = {2026},
  publisher    = {Slop University},
  doi          = {10.5555/slop.gz0g6t},
  url          = {https://slop.university/outputs/slop-poster-testing-whether-a-gz0g6t/},
  version      = {1.0},
  note         = {Research poster},
}