Locker Ping

Design and a Six-Week Field Deployment of an Automated Collection-Reminder System for the Campus Parcel-Locker Bank

A poster from the School of Emergent Priorities designs and field-tests Locker Ping, a rule-based reminder engine built to meet the campus parcel-locker network's twenty-four-hour collection-speed target with a push notification and a text message rather than a staff phone call. A six-week pilot across six of the University's fourteen locker banks lifts on-time collection to 89 per cent against a 61 per cent baseline, while average dwell time per parcel and the concentration of overdue collections at the busiest banks stay unchanged.

@misc{slop_x8pxcz,
  author       = {Lindiwe Achterberg and Joost Nwosu},
  title        = {Locker Ping: Design and a Six-Week Field Deployment of an Automated Collection-Reminder System for the Campus Parcel-Locker Bank},
  year         = {2026},
  publisher    = {Slop University},
  doi          = {10.5555/slop.x8pxcz},
  url          = {https://slop.university/outputs/slop-poster-designing-a-reminder-x8pxcz/},
  version      = {1.0},
  note         = {Research poster},
}