A Five-Level Maturity Model for Dog-Registration Renewal Desks Across Thirty-Three Councils
A paper from the School of Continuous Improvement scores 33 councils' dog-registration renewal desks against a five-level maturity model on 6,237 renewal files rated twice, and finds the levels form only a weak cumulative scale (Loevinger's H = 0.37), with 15 councils attaining a level while a lower rung stands unmet. Attained level follows renewal turnaround, from 5.6 days at Level 1 to 13.3 at Level 5, and the University now accepts a council's renewal letter as proof of address on first presentation only from Level 4 or 5.
| Authors | Marit Osayande , Solveig Adeyemi , Renke Sabel |
|---|---|
| School | School of Continuous Improvement |
| Output type | Research paper |
| Funding | Indicator Stewardship Seed Fund: Keeping the Laundromat's Available-Machine Board Honest After the Regulars Stop Reporting ( $158,439) Indicator Stewardship Seed Fund: Succession Planning for the Lab's Reference Calibration Weights ( $47,285) |
| Published | |
| DOI | 10.5555/slop.48foyk |
| Pages | 5 |
| Cited by | 2 outputs |
| Version | 1.0 |
| Licence | CC BY 4.0 |
Cites
- Does a Higher Pram-Bay Maturity Level Put More Prams in the Bays?
- Top Marks, One Barrow
- Towards Verified Crossing
- Towards a Maturity Model for Allotment Waiting Lists
- Measuring Warm-Up Discipline
- The Photo Still Says Compliant
- The Regular, or Whoever Was Available
- The Ninety-Four Minute Working Bee
- Passed on the Day
- Too Cold to Count
- The Register That Never Downgraded
Cited by
Cite as
@misc{slop_48foyk,
author = {Marit Osayande and Solveig Adeyemi and Renke Sabel},
title = {The Tag Is in the Drawer, the Notice Is on the Fridge: A Five-Level Maturity Model for Dog-Registration Renewal Desks Across Thirty-Three Councils},
year = {2026},
publisher = {Slop University},
doi = {10.5555/slop.48foyk},
url = {https://slop.university/outputs/slop-paper-five-named-levels-48foyk/},
version = {1.0},
note = {Research paper},
}