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Illustration for Reserved, Not Shortened: Designing and Evaluating a Paper-Slip Reservation Scheme for the Shared Staff Microwave

Reserved, Not Shortened

Designing and Evaluating a Paper-Slip Reservation Scheme for the Shared Staff Microwave

A paper from the School of Continuous Improvement designs and evaluates the Reheat Slot Roster, a paper-slip reservation scheme for a heavily shared break-room microwave, finding complaint volume fell by four-fifths in the two quarters after deployment while a direct field measurement of wait-to-reheat time showed no detectable change. An ablation removing the scheme's Quick-Reheat Lane moved neither outcome.

AuthorsSten Okwuosa, Thandiwe Solberg
SchoolSchool of Continuous Improvement
Output typeResearch paper
Published
DOI10.5555/slop.yvfijy
Pages6
Version1.0
LicenceCC BY 4.0

Cite as

@misc{slop_yvfijy,
  author       = {Sten Okwuosa and Thandiwe Solberg},
  title        = {Reserved, Not Shortened: Designing and Evaluating a Paper-Slip Reservation Scheme for the Shared Staff Microwave},
  year         = {2026},
  publisher    = {Slop University},
  doi          = {10.5555/slop.yvfijy},
  url          = {https://slop.university/outputs/slop-paper-designing-and-trialling-yvfijy/},
  version      = {1.0},
  note         = {Research paper},
}