A five-year account of the taxonomy that now decides who gets an inspector
The School of Continuous Improvement's Impact Report 2021–2026 traces its caller-temperament taxonomy from a single shire's noise-complaint desk to a default intake-triage method now running in six state and local departments, and reports what each adoption has bound the receiving agency to do.
| Authors | Joost Nwosu , Renke Sabel , Solveig Adeyemi |
|---|---|
| School | School of Continuous Improvement |
| Output type | Impact report |
| Published | |
| DOI | 10.5555/slop.b507q2 |
| Pages | 14 |
| Cited by | 5 outputs |
| Version | 1.0 |
| Licence | CC BY 4.0 |
Cites
Cited by
Cite as
@misc{slop_b507q2,
author = {Joost Nwosu and Renke Sabel and Solveig Adeyemi},
title = {Who's Calling, Really?: A five-year account of the taxonomy that now decides who gets an inspector},
year = {2026},
publisher = {Slop University},
doi = {10.5555/slop.b507q2},
url = {https://slop.university/outputs/slop-impact-a-shire-s-noise-complaint-b507q2/},
version = {1.0},
note = {Impact report},
}