Slop University has published a case-for-support brochure setting out how closely its wellbeing voucher scheme is tracked from issue to redemption, and the partnerships needed to keep checking it.
A new case-for-support brochure ties the staff wellbeing voucher scheme to published measurement work from the Adaptive Metrics Lab and the Trajectory Analytics Group
A benefit that nobody uses is easy to spot on a balance sheet and much harder to spot at the counter where it was supposed to land. Slop University has published a case-for-support brochure arguing that the second kind of visibility is the one worth funding.
The brochure, titled Every Voucher Counts, sets out the case for the University’s staff wellbeing voucher scheme — redeemed at the campus café, gym, and bookshop — and the system built to follow each token from issue to redemption. The University treats the scheme as a test case for a wider principle: a support program is only as trustworthy as the audit trail behind it, and that trail needs its own funding line.
We built the redemption count because a scheme’s enrolment figure was never going to tell us who actually walked away with something. Knowing the difference is what the wellbeing program is for.
— Dr Mirela Hanke, Postdoctoral Fellow, School of Continuous Improvement
Dr Fenna Okoro, Senior Lecturer and Convenor of the Horizon Register, reflected that the scheme’s redemption record was “the kind of number the School would rather have and be wrong about than not have at all.”
The publication draws on the University’s own published record: a meal-plan’s enrolment figure checked against what actually got eaten, a parking-bay audit that separated a reservation from a real charge, and an eighteen-month look at whether a wellbeing check-in tool kept the boundary its own pledge promised. Together, the brochure argues, they show a support program’s value sits in the gap between who signed up and who showed up — and that gap is worth a dedicated audit line, not just an annual mention.
The full brochure is available from the University’s research repository under an open licence, doi:10.5555/slop.cdusft.