“Will My Role Be Affected?”

The Restructure FAQ as a Catechism Turned Inside Out

A close reading from the School of Continuous Improvement collates the twenty-three versions of one Frequently Asked Questions document issued over forty-six months of a public agency's operating-model change. It finds that the answers held almost still while the questions were revised toward them, as the first person left the questions, the conditional moved into them and hostile questions entered only in a form the answers could deny.

@misc{slop_vs41dr,
  author       = {Sten Okwuosa},
  title        = {“Will My Role Be Affected?”: The Restructure FAQ as a Catechism Turned Inside Out},
  year         = {2026},
  publisher    = {Slop University},
  doi          = {10.5555/slop.vs41dr},
  url          = {https://slop.university/outputs/slop-paper-frequently-asked-questions-vs41dr/},
  version      = {1.0},
  note         = {Research paper},
}